Delivery Zones 

We currently ship to destinations within New Zealand including Rural areas. 

Packaging 

We ship all items in user-friendly, secure, and branded packaging to ensure your order arrives safely. 

Shipping Carriers 

We use trusted carriers such as Post Haste, New Zealand Post, and Courier Post for delivery. 

Shipping Rates and Methods 

Domestic Shipping: Flat rate shipping is available for all orders within New Zealand. Some items may have free shipping. 

Estimated Delivery Times 

Within New Zealand: 2–5 business days. 

Tracking 

Once your order has been shipped, you will receive an email with tracking information. 

Proof of delivery 

Couriers will ask for signature upon delivery unless they have the authority to leave without signature and a picture will be captured. Signature and/or the picture will be recorded as a proof of delivery.  

Returns, Refunds, and Exchanges 

Please refer to our Returns & Refunds for more information. 

Contact Us 

For any queries about our orders and shipping policy, feel free to contact us at hub@nzgolddealers.co.nz. 

NZ Gold Dealers reserves the right to update all terms & conditions, Shipping, returns and refunds policy policies at any time without prior notice.